A National Service Organisation
Local service engineers across Australia and New Zealand, backed by a hotline that reaches a technician, not a queue.
Hours
Between 7 AM and 7 PM AEST
Monday to Friday, except public holidays
Our engineers
Twenty-five years of building a service team
For over 25 years GWB has primarily focused on developing a strong national service support organisation across Australia and New Zealand. GWB have invested in staff training to have one of the most experienced and skilled service teams in the industry and take responsibility for the complete servicing of the machine. From installation, service, training and support GWB have the engineers available.
- Installation
- Service
- Training
- Support
Coverage
Engineers where your machines are
GWB now have highly trained and skilled local service engineers in Brisbane, Sydney, Melbourne, Perth and Wellington.
- Brisbane
- Sydney
- Melbourne
- Perth
- Wellington
Lower Hutt
2/7 Tunnel Grove, Gracefield, Lower Hutt, Wellington 5010, New Zealand
0800 492 685 · ServiceBefore you book
Service operating times
Monday – Friday between 7am – 7pm (except public holidays).
A minimum fee of 2 hours will be charged for any call-outs to site by GWB engineers.
For engineer call-outs that occur outside these standard operating times, an out of hours call out fee of four hours will be charged.
If a service call continues past 7pm and the customer wants the engineers to continue working on the system, the customer will be charged at an additional half time rate ($77.50 + GST per hour). To avoid the extra charge, the engineer can return to complete the job the following day.
Labour rates, travel costs, payment terms and warranty conditions are set out in full in our terms and conditions.
Get In Touch
Contact Us
We work to find the service solution that fits you - and offer the technology and services to protect your investment and build your success.
Service engineers in Brisbane · Sydney · Melbourne · Perth · Wellington